PRIVACY
One of Rink Rat’s top priorities is making sure that your personal information/data is safe. Please review Rink Rat’s Privacy Policy, which further governs your use of the Website as part of our agreement under these Terms of Use. Rink Rat has no obligation to monitor the Website beyond what it may be required to do so in law. You agree, however, that Rink Rat has the right to monitor the Website electronically from time to time and to disclose any information, in accordance with Rink Rat’s Privacy Policy, as necessary to satisfy any law, regulation, or other governmental request, to operate this Website properly, or to protect itself or its account holders. Rink Rat also reserves the right to refuse to post, or to remove any content, information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of these Terms of Use.
PRIVACY POLICY
At Rink Rat Apparel (“Rink Rat”) we know how important it is to protect your personal information/data. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed these Terms of Use, including the following Privacy Policy to inform you, among other things about how we collect, use and safeguard personal information/data collected from you in person or through RINKRATAPPAREL.COM (individually and collectively the “Website”), obtain your consent to do so and your rights to access and direct what happens to the personal information/data Rink Rat collects. Other notices may be provided to you in respect of your personal information/data from time to time which flow from, expand upon, supplement, or notify you about revisions to this Privacy Policy. For the information of EU or UK residents, Rink Rat is governed primarily by the laws of the United States (including federal and provincial laws), which has been assessed by the European Commission or UK equivalent as providing adequate protection to the rights of individuals with respect to personal information/data. Rink Rat has taken additional measures to ensure this Privacy Policy and its practices are also compliant with the General Data Protection Regulation (“GDPR”) in force as of March 23, 2022 to uphold the rights and interests of EU or UK users of the Website and other EU or UK individuals it conducts business with through the Website or otherwise.
HOW CAN I CONTACT RINK RAT?
Rink Rat is a U.S. company selling products and services internationally. It is responsible for all personal information/data under its control, and does not control or process the personal information/data collected by its independently operated, authorized distributors.
customercare@rinkratapparel.com
248.268.1663
For the purposes of this Privacy Policy reference to contacting Rink Rat in respect of a request regarding your personal information/data is understood to also encompass contacting Rink Rat’s representative as appropriate for the circumstances. Responses to your communication and/or investigations regarding your concerns will be made as quickly as possible and in all cases within prescribed time periods as may apply in the jurisdiction where you reside. You also have the right to make a complaint to government established privacy commissioners and data protection supervising authorities at any time. Rink Rat welcomes, however, the opportunity to directly, or through its appointed representative resolve any concerns you may have under this Privacy Policy in first instance.
COLLECTION AND USE OF PERSONAL INFORMATION/DATA
At Rink Rat, two types of information us collected: personal information/data and non-personal information/data. In the case of personal information/data you consent for Rink Rat to collect, use and maintain, it is important that this information is accurate and up to date. Accordingly, please advise Rink Rat of any changes to your personal information/data so that we can address your inquiries and comply with our obligations to you under this Privacy Policy at all times. With your consent we may use your personal information/data for a number of different purposes, for example to:· fulfill legal requirements imposed by law or regulation;· fulfill requests for products, information and provide customer services;· administer contests or promotions;· offer new products and services;· measure and improve the effectiveness of our Website or our marketing endeavors; and· tailor our online or on-site offerings to your preferences. The type of personal information/data that Rink Rat typically collects includes your name, address, phone number, and email address, as well as other information you voluntarily provide. Rink Rat may also learn other personal information/data about you as a result of you communicating with Rink Rat through the Website or on social media, such as your product interests and purchasing preferences. You can always choose not to provide us with any of your personal information/data, ask Rink Rat to stop using your personal information/data whether it is collected through the Website or social media and even ask to have your personal information/data removed from our records. If, however, you make this choice we may not be able to provide you with the product, service, or information that You request. Rink Rat may also collect and summarize the personal information/data in a format that no longer identifies the individual for statistical purposes. This and other non-personal information/data is information, which as stored and accessed by Rink Rat for a particular purpose and does not identify you as an individual. For example, Rink Rat uses postal code information we collect removed from the specific addresses of customers to assist us with planning our advertising and promotional efforts. In other instances Rink Rat may derive aggregated data from personal information/data which does not directly or indirectly reveal your identity. Rink Rat does not request or seek to collect any sensitive or special categories of personal information/data about you, such as information about your health, genetic and biometric make-up, criminal and offence records, race/ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, and trade union membership. Rink Rat recommends that when participating in programs and other offerings using social media, or offering your reviews and opinions regarding RINKRAT® Products and Services, that you exercise care not to include sensitive, personal information/data in your commentary. If you do provide such information/data of your own volition through the Website, such information/data will be removed from Rink Rat’s records. In no event will your personal information/data be used or disclosed for any other purposes other than those for which we collect it, as explained in this Privacy Policy, except with your consent, or as required by law.
YOUR IMPLIED CONSENT
In some cases, your consent is implied if we ask you to provide personal information/data to purchase or access RINKRAT® Products and Services. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.
YOUR EXPRESS CONSENT
In situations that do not relate to a specific product or service You have requested, we will ask you to give your express consent to use your personal information/data, for example, to advise you of products or services that may be of interest. You do not need to provide your consent in these instances in order to purchase or access RINKRAT® Products and Services you request.
WITHDRAWING YOUR CONSENT
If you have "opted in" or subscribed to one of Rink Rat’s newsletters or mailing lists, we will always provide you the opportunity to "opt out" or unsubscribe. For example, each email we send you will tell you how to decline further e-mail.
INFORMATION RINK RAT COLLECTS FROM YOU
Listed here are some examples of personal information/data collection and use by Rink Rat:
1. ON-SITE/IN-PERSON PURCHASES
When you purchase a RINKRAT® Product or Service on-site, You may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples of when we need contact information include for the delivery of products (e.g. by mail or courier), for product returns and rebate requests. If we collect this information, we may also ask for your consent to use this information to send you promotional information on products and services.
2. OUR WEBSITE
While using the Website, you may be asked to voluntarily provide certain personal information/data (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to provide for access to certain special features and functions of the Website. If you choose not to provide requested personal information/data, You will not be able to use certain features of the Website and you will not be able to engage in transactions through the Website. With any of the services on Rink Rat’s Website, we may also use your personal information/data to contact and correspond with you and to respond to your inquiries. With your express consent, we may send to you, from time to time, email or other communications regarding products or services we believe will interest you.
3. SIGN-UP FOR NEWSLETTERS AND TO RECEIVE UPDATES
Rink Rat also offers an e-newsletter and updates regarding its offerings. You can choose to subscribe to receive this information by visiting the Website or when connecting with Rink Rat at a special event. To enroll, we will collect your contact information (such as name and email address). In this context, your personal information/data will only be used to send you the newsletter and/or information You have consented to receive from Rink Rat.
TEXT MARKETING AND NOTIFICATIONS
By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. If applicable - By entering your phone number in the checkout and initializing a purchase, you agree that we may send you transaction based text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 10 per month. You can unsubscribe from further text messages by replying STOP. HELP for help. Message and data rates may apply.
4. PARTICIPATION IN PROGRAMS, CONTESTS, AND OTHER PROMOTIONS
Rink Rat may offer programs (e.g. Rewards Program), contests, ask you to participate in surveys linked to offered benefits and other promotions ("Promotion") through the Website, in stores or through one of our social media pages that may require registration. By participating in a Promotion, You are agreeing to the official guidelines or rules that govern that Promotion, and which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and likeness in advertising associated with the Promotion. If you choose to participate in a Promotion, personal information/data may be disclosed to third parties or the public in connection with the administration of such Promotion, including in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winner's list.
5. WEBSITE USAGE DATA RINK RAT COLLECTS
Like many other websites, we may elect to automatically collect certain technical website usage data, directly or indirectly through service providers, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the Internet address of the website from which You linked directly to the Website, the operating system you are using, the sections of the Website you visit, the Website pages read and images viewed, and the content you download from the Website. Such information may in some contexts be considered personal and used to bring to your attention offerings that may interest you according to your preferences (as may be derived from the Website usage data collected) and in other instances could be considered non-personal information/data used for Website and system administration purposes, and to improve the Website for general usage.
6. COOKIES
The Website uses "cookies", a technology that installs a small amount of information on a Website user's computer to permit the Website to recognize future visits using that computer. Cookies enhance the convenience and use of the Website. For example, the information provided through cookies is used to recognize you as a previous user of the Website (so you do not have to enter your billing information every time), to offer personalized webpage content and information for your use, to track your activity at the Website, to respond to your needs, and to otherwise facilitate your Website experience (e.g. purchases through Rink Rat’s online store) and comply with legislation governing Rink Rat’s ability to offer or restrict access to the Website and RINKRAT® Products and Services. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Website and your ability to access certain features of the Website or engage in transactions through the Website.
7. TRACKING INFORMATION
Rink Rat may use non-personal information/data to compile tracking information reports regarding Website user demographics, Website traffic patterns, and Website purchases, and then provide those reports to advertisers and others. None of the tracking information as generated in the reports can be connected to the identities or other personal information/data of individual users. Rink Rat may also link tracking information with personal information/data voluntarily provided by Website users. Once such a link is made, all of the linked information is treated as personal information/data and will be used and disclosed only in accordance with this Privacy Policy. In all cases, personal information/data will only be used for the purposes for which it was collected and You have the option at all times to request that we cease to use your personal information/data for a given purpose.
LINKS TO OTHER WEBSITES
Our Website may contain links to other websites, online platforms, or other Internet resources. When You click on one of those links You are contacting another entity or service provider (third party) who controls that website or Internet resource independent of Rink Rat. Rink Rat assumes no responsibility or liability for, or control over those other websites, platforms or Internet resources (“Third Party Sites”), or their collection, use and disclosure of your personal information/data. We encourage You to read the privacy policies of Third Party Sites to learn how they collect and use personal information/data they collect about you.
DOES RINK RAT DISCLOSE INFORMATION IT COLLECTS?
Rink Rat does not sell your personal information/data. However we may share your information with third parties acting on our behalf (e.g. service providers) or as permitted or required by law. Rink Rat may receive your personal information/data from or share it with certain service providers in order to facilitate the sale of products and services, ship or otherwise provide products and services to you, verify, validate, manage and communicate information, and to address customer service matters. This sharing of information may also entail the export of information/data from where you reside or input the information to another jurisdiction. In the event of information/data transfer we will take steps in line with our legal obligations to ensure the transfer is to a service provider subject to laws and regimes that have achieved the recognition or approval of official bodies who assess the adequacy of information/data protections in other jurisdictions (e.g. European Commission recognition and participation in the US-EU Privacy Shield).Service providers may perform a variety of functions including product shipping, information technology support, online payment and Rewards Points (e-commerce) system management, newsletter and social media feed distribution, to name a few. To reduce the risk of fraud or misuse of personal information/data, Rink Rat may also verify your personal information/data, including but not limited to your address and credit card information, with the assistance of third party service providers. We will use commercially reasonable efforts to ensure that your personal information/data is used in a manner that is consistent with this Privacy Policy and compliant with applicable laws. While we cannot in all instances control how a service provider processes personal information/data we use, export into our systems or provide to other service providers, if we discover that a service provider may not be operating in a manner consistent with this Privacy Policy we will clarify with that provider Rink Rat’s concerns, seek to have any necessary adjustments made and/or reserve the option to cease working with a given provider and engage others instead. If you do not wish Rink Rat to provide your personal information to its service providers, we may be unable to process your transactions with Rink Rat.
INFORMATION YOU DISCLOSE PUBLICLY OR ON SOCIAL MEDIA
If you create and/or publicly submit ideas, photographs, videos, audio recordings, questions, comments, suggestions, product reviews, or other content containing personal information/data, on the Website, blogs and message boards, social media channels and other public forums whether or not they are in whole or in part controlled by Rink Rat (individually and collectively, "User Content"), such User Content may be stored, displayed, republished, distributed or otherwise used online or offline in any media or format and may or may not be attributed to you. Others operating Third Party Sites may have access to User Content and may have the ability to share it with third parties. Please note that Rink Rat does not control who will have access to information that you choose to make public, and cannot ensure that third parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Website or what third parties do with information/data you share with them. As such, we always recommend you apply discernment with respect to the User Content you post, be aware of whether you are posting User Content publicly in a given context and inform yourself of Third Party Site terms of use and policies before publicly posting User Content. By connecting with the Rink Rat brands through our social media pages or accounts, or by posting User Content using Rink Rat-created hashtags or other identifiers, You are providing your consent for Rink Rat to use any personal information/data (including your name, voice and likeness) or other content you submit or make available through such sites for marketing and promotional purposes, including, but not limited to, incorporation into our marketing materials, without further notice or compensation.
LEGAL DISCLOSURE
Rink Rat may disclose your personal information/data without your knowledge or consent in the following situations:· to a lawyer representing the organization;· to collect a debt You owe to the organization;· to comply with a subpoena, a warrant or an order made by a court or other body with appropriate jurisdiction;· to a government institution that has requested the information, identified its lawful authority to obtain the information, and indicates that disclosure is for the purpose of enforcing, carrying out an investigation, or gathering intelligence relating to any federal, state or foreign law; or suspects that the information relates to national security, the defense of United States or the conduct of international affairs; or is for the purpose of administering any federal or state law;· to an investigative body named in any statute or regulation, or government institution on the organization’s initiative when the organization has reasonable grounds to believe that the information concerns a breach of an agreement, or a contravention of a federal, state, or foreign law, or suspects the information relates to national security, the defense of United States or the conduct of international affairs;· if made by an investigative body for the purposes related to the investigation of a breach of an agreement or a contravention of any law;· in an emergency threatening an individual’s life, health, or security (the organization must inform the individual of the disclosure);· for statistical, scholarly study or research (where permitted by law and in accordance with any prescribed requirements for doing so, e.g. as may set by a government Privacy Commissioner or Supervising Authority before disclosing the information);· if it becomes or is legally deemed to be publicly available information/data and is not otherwise protected by law;· where the legitimate interests of Rink Rat are involved and are not outweighed by your rights in a particular case· in any other circumstances prescribed by the laws applicable to where you reside.
HOW DOES RINK RAT PROTECT INFORMATION?
The security of your personal information/data is a high priority for Rink Rat, while it is in our possession. Rink Rat will maintain appropriate safeguards and current commercially acceptable security standards to protect your personal information/data, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse. Rink Rat will also take commercially diligent steps
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